10: The communication of the control panel and the dashboard is abnormal, check the cable connected. If you have any difficulty finding the part for your Ninebot electric scooter, you can also download the Ninebot Max Parts list as a PDF which contains a small thumbnail image for easier identification. The battery is high capacity and takes about 5 hours to charge. We use your data to provide and improve the Service. Look over the motor plug to make see it is connected properly, unplug and replug. To prevent or investigate possible wrongdoing in connection with the Service As for the lithium-ion battery, the company focused on the battery management system and motor efficiency, so you get a long range of 18.6 miles per charge. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Download Bafang Error Codes and Solutions pdf here. Please note that we may ask you to verify your identity before responding to such requests. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send. Error 30 – communications/controller error: Usually a harness or more often a display problem. Does my Jetson scooter have Bluetooth? This motor does not function on a 36V pack. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information Definitions Is my Jetson scooter waterproof? Email address We may use the services of various Service Providers in order to process your data more effectively. Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR) Error 12 Current sensor abnormality; Possible bad controller. The Release Lever is Not Pulled; The Release Lever is Stuck M365 Fault code 21 – Battery communication error. We may use third-party Service Providers to monitor and analyse the use of our Service. Do not panic by the … 0000001508 00000 n That power gets you speeds as high as 15.6 miles per hour, and it has a decent hill grade of 14-degrees. We ship products worldwide. 0000021158 00000 n Data Processors (or Service Providers) Google uses the data collected to track and monitor the use of our Service. Cookies are small files stored on your device (computer or mobile device). 0000030912 00000 n 0000021356 00000 n the reason why it says E1 cause ur motor has failed motor failure, you either have to put a new motor or buy a new scooter/the reason it says E2 you have to replace your accelerator/the reason it says E3 your motor is blocked and need to release the accelerator./the reason it says E4 because you scooter is overheated and need to let it cool for at least a minute./ If a fault code occurs, you will need to turn the scooter’s power off, then back on again before proceeding. Session Cookies. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Open the controller and unplug the white connector going to the motor, check if all the pins are there and straight, then plug it back fully and seal it back with silicone. To monitor the usage of our Service Data Subject is any living individual who is using our Service and is the subject of Personal Data. M365 Fault code 36 – Battery temperature sensor error or overheating. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods. You may have to register before you can post: click the register link above to proceed. Updated 05-Mar-2020: Download Bafang Error Codes and Solutions pdf here. Legal Requirements 0000053741 00000 n Error 07 Over voltage protection; Make sure you are using a 48V or 52V battery. From the serial number of the scooter, look at the first 5 digits: If the number is less than 35000, you are in V1 with 1 fuse. 3 5 Serial number of the scooter is wrong. You can enable or disable location services when you use our Service at any time by way of your device settings. How do I find the right size for me? You have the right to request that we restrict the processing of your personal information. 0000001891 00000 n The right to object. 0000049854 00000 n 0000009709 00000 n Failing to start 2. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. Predictably under-performing once started 6. 3 1 Program jump error. We use Session Cookies to operate our Service. To gather analysis or valuable information so that we can improve our Service To comply with the law OR often the magnet isn’t close enough. First name and last name Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). 0000003168 00000 n Google may use the collected data to contextualise and personalise the ads of its own advertising network. 0000001601 00000 n All in a days work for the DIY hobbies, and probably the best way forward to learn and consider all the options. We use Security Cookies for security purposes. 0000052559 00000 n We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. 0000049635 00000 n Types of Data Collected 0000010569 00000 n Page 35 The scooter may also produce a fault code. Cookies and Usage Data 0000053484 00000 n We provide friendly sales support and technical assistance. You also have the right to withdraw your consent at any time where California Ebike,LLC relied on your consent to process your personal information. Look over the motor plug to … 0000051611 00000 n Avoid riding the Joyor electric scooter in adverse weather conditions like rain, snow or wind storm to prevent an accident. Personally identifiable information may include, but is not limited to: Disclosure of Data 0000049280 00000 n Occasionally it shows up and I have no explanation. That’s why they’re the world’s … You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. Look for videos on YouTube there are many helpful from various resellers. Cookies Example: If your electric scooter does two long beeps and six short beeps then it is error code 26. Preference Cookies. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! These specs make the Macwheel a really s… trailer << /Size 109 /Info 49 0 R /Root 52 0 R /Prev 222579 /ID[<633bde386eaae8c7e6d6e9d1ed5d8388><61e6be64c0e6a39e72e433dccacee9c5>] >> startxref 0 %%EOF 52 0 obj << /Type /Catalog /Pages 48 0 R /Metadata 50 0 R /PageLabels 47 0 R >> endobj 107 0 obj << /S 74 /L 200 /Filter /FlateDecode /Length 108 0 R >> stream From the serial number of the scooter, look at the first 5 digits: If the number is less than 35000, you are in V1 with 1 fuse. Under certain circumstances, California Ebike,LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. If you are unable to perform these actions yourself, please contact us to assist you. E04: Battery low voltage, needs to be recharged. California Ebike © 2020 All Rights Reserved. To provide customer support While we’ve compiled a list of common issues and their fixes later on in the article, your first steps are to put your scooter’s failures into words. Xiaomi Mi M365 Scooter Error Code 14 If you get this error, it is normally a faulty Accelerator Comments are turned off. Location Data 0000033481 00000 n If you are from the European Economic Area (EEA), California Ebike,LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Flash Storage Error, Please check the Control Board: Control Board: 27: Control Board Password Error, Please replace the Control Board: Control Board: 28: Motor MOS driver upper Bridge is short circuited, Please check the Control Board: Control Board: 29: Motor MOS driver Lower Bridge Error, Please check the Control Board: Control Board: 31 Inspect By Sight, Touch, And Smell. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. NEW E-Bus Cable for Magura MT5e now available, 2020 – a pivotal year for California Ebike, LLC, https://policies.google.com/privacy?hl=en, https://www.paypal.com/webapps/mpp/ua/privacy-full. 0000053212 00000 n Check the condition of the battery connections . 0000010938 00000 n H�b```f``sd`�S ��2p�5``Qh8�5��Z��/�TĄ���|$]fP�� ����AN��A�i��Z�47�~�JP?��q��i��7C;�������0߸����s��'�-D.:2O409h�b��!����(�]�kV>$�10'hi& �0 T,� endstream endobj 108 0 obj 175 endobj 53 0 obj << /Type /Page /Parent 48 0 R /Resources 54 0 R /Contents [ 59 0 R 61 0 R 69 0 R 71 0 R 73 0 R 77 0 R 81 0 R 85 0 R ] /Rotate 90 /MediaBox [ 0 0 595 842 ] /CropBox [ 42 81 553 761 ] >> endobj 54 0 obj << /ProcSet [ /PDF /Text /ImageB /ImageC ] /Font << /TT2 55 0 R /TT4 65 0 R /TT6 62 0 R /TT8 64 0 R /TT10 75 0 R /TT12 78 0 R >> /XObject << /Im1 82 0 R /Im2 83 0 R /Im3 88 0 R /Im4 89 0 R /Im5 90 0 R /Im6 91 0 R /Im7 92 0 R /Im8 93 0 R /Im9 94 0 R /Im10 95 0 R /Im11 96 0 R /Im12 97 0 R /Im13 98 0 R /Im14 99 0 R /Im15 100 0 R /Im16 101 0 R /Im17 102 0 R /Im18 103 0 R /Im19 104 0 R /Im20 105 0 R /Im21 106 0 R >> /ExtGState << /GS1 86 0 R >> /ColorSpace << /Cs6 56 0 R >> >> endobj 55 0 obj << /Type /Font /Subtype /TrueType /FirstChar 32 /LastChar 89 /Widths [ 434 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 731 0 619 722 625 607 680 0 0 0 0 551 883 813 798 0 0 640 693 696 737 0 0 0 635 ] /Encoding /WinAnsiEncoding /BaseFont /ComicSansMS-Bold /FontDescriptor 57 0 R >> endobj 56 0 obj [ /ICCBased 87 0 R ] endobj 57 0 obj << /Type /FontDescriptor /Ascent 1102 /CapHeight 734 /Descent -291 /Flags 32 /FontBBox [ -112 -292 1229 1102 ] /FontName /ComicSansMS-Bold /ItalicAngle 0 /StemV 133 >> endobj 58 0 obj 3015 endobj 59 0 obj << /Filter /FlateDecode /Length 58 0 R >> stream 0000002973 00000 n 0000054090 00000 n 0000025164 00000 n We collect several different types of information for various purposes to provide and improve our Service to you. M365 fault code 40 … Try charging the battery pack for 8 hours and then see if that helps. Done! If the scooter can be pushed, the lever is in neutral. This Usage Data may include information such as your computer's Internet Protocol address (e.g. You have the right to object to our processing of your Personal Data. Make sure that the plug pins are not bent. The right of rectification. Hover-1 Hoverboard, E-Bike, Electric Skateboard, Scooters, Buggy Karts and more. Examples of Cookies we use: /!�8e��.a2 P�(�FY VC��P2�|}n������x��J=��o����燧e����^��u�\���L��azuYӏ�}��~x:L˶͗�yzu\��4��a�q��4�����? Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. The most common problems with a power wheelchair or mobility scooter will be related to the batteries, charging, circuit breakers, keys / switches, cables, connectors or free wheel levers. 0000051321 00000 n 0000003190 00000 n E02: Handle bar malfunction 1,Brake/throttle not calibrated 2,Brake/throttle cable connection not good 3,Brake/throttle cable maybe cut off. 0000015643 00000 n To check if there is a sensor data error you need to connect the diagnostic software and check the battery temperature readings: reading of 60*C (only when the battery is cool) … Security of Data The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. 0000052241 00000 n 0000010757 00000 n Do Jetson scooters come assembled? Your Data Protection Rights under the General Data Protection Regulation (GDPR) 0000048829 00000 n Phase wires to the wheel on the battery side. Product information, troubleshooting, order parts and accessories Error 07 Over voltage protection; Make sure you are using a 48V or 52V battery. We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. An Intermittent Code #2 could point to a loose or corroded connection. To protect against legal liability However, if you do not accept cookies, you may not be able to use some portions of our Service. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. To protect and defend the rights or property of California Ebike,LLC 0000009521 00000 n Electric scooters that have not been charged for over 3 months will have partially discharged battery packs which may not provide enough power to run the scooter. M365 Fault code 35. To start viewing messages, select the forum that you want to visit from the selection below. You have given us permission to do so Unplug all devices check all pins and plug them all back in, being certain they are fully inserted. 0000024684 00000 n Cookies are files with a small amount of data which may include an anonymous unique identifier. 0000050994 00000 n 2. California Ebike,LLC may disclose your Personal Data in the good faith belief that such action is necessary to: Service Error 05 Throttle abnormality; Maybe the throttle is damaged/not working, Could be or working  intermittently, Check throttle case for damage, check wiring for a loose/bad connection to the battery. To allow you to participate in interactive features of our Service when you choose to do so Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. %PDF-1.3 %���� With both the beeping and flashing, the long beep or flash indicates the first number of the error code, and the short beep or flash indicates the second number of the error code in question. Check the drive / neutral lever to make sure the scooter is in drive. The right of restriction. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Is your scooter: 1. 0000018407 00000 n Use of Data }�L��gt���6o�z�^���8��u�^�u��������ݶ����~R�y�ݿ���i���w�a>������_�����uߍ�~���_����0��.Q���'=���NY���>}~^�q�ߎ��8��t�_�iY�v���. Usage Data The right to data portability. If you break the contact in two wires - … If your troubleshooting session is unsuccessful, it will give the option to create a ticket and all of the information you entered will be seen by our technicians. Error 06 Low voltage protection,;If your pack is at 41V (48V pack) or at 44V (52V pack),Check programming to be certain Low Voltage  Cutout is properly set. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy. 0000037083 00000 n Does my Xiaomi m365 electric scooter BMS have only one or two Z-fuses? Error 04 Throttle no homing; Unplug the throttle, if the error goes away, replace! Not responding to any attempt to start it whatsoever 4. California Ebike,LLC may process your Personal Data because: 0000010166 00000 n 4592 East 2nd Street, Unit O, Benicia, CA  94510. California Ebike,LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. Usage Data The battery voltage has dropped to 16.5 vdc. Starting partially, then stopping 3. Red light comes on when the magnet is closest and passing the sensor only. A revolution is on the way - and Electric Scooters … Security Cookies. The Xiaomi M365 and M365 Pro are amazing electric scooters. Electric Scooter Common Questions. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. 52 Volt batteries-interesting observation! The right to withdraw consent. Hiboy NEX3 Electric Scooter. 0000021940 00000 n The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. This motor does not function on a 36V pack. California Ebike,LLC aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. Regular price $129.00 Sale price $99.00 Save $30.00 Sale Hiboy P10 Folding Electric Bike. Check for bent pins and crushed wiring harness. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. The beep codes range from 2-9 beeps. Error 09 Phase line abnormality; Broken wire or circuit, Check wiring loom for breakages. Service Providers BASIC TROUBLESHOOTING INSTRUCTIONS: JAZZY SELECT 14/SELECT 14XL Any electromechanical device requires occasional troubleshooting. This data is shared with other Google services. Data Subject (or User) 11: Abnormal motor phase current, check control board Address, State, Province, ZIP/Postal code, City The first step of the repair process is identifying the problem with the scooter. 0000025186 00000 n If the contact is broken in one of them - the motor works incorrectly, the loss of balance. E01: Motor hall malfunction 1,Hall cable not in order 2,connector of Hall connection not good. Still have questions or concerns? California Ebike,LLC uses the collected data for various purposes: California Ebike is a service center for Bafang mid-drive products, as well as custom components, tools, and accessories built by California Ebike under its own trade name. It is the same with the green flashing LED. California Ebike, LLC ("us", "we", or "our") operates the https://www.california-ebike.com website (hereinafter referred to as the "Service"). A. To provide and maintain our Service 0000021918 00000 n Google is your best friend. Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). E08: Motor lack phase, Motor cable loose or Motor cable set damaged In certain circumstances, you have the following data protection rights: Or incomplete be pushed, the loss of balance, we are a Data Authority... Connection not good 3,Brake/throttle cable maybe cut off a small amount of Data which include... And probably the best way forward to learn and consider all the way that information is or... An issue arises $ 379.00 Save $ 50.00 Sale Hiboy T3 Kick scooter the solution already... Is accessed and used ( `` Usage Data we may use the services of various Service to... Your information rectified if that helps process is identifying the problem with the green flashing LED:! Data collected to track and monitor the use of our Service to you both and. A comprehensive troubleshooting guide to provide features of our Service error 07 voltage! For breakages Data directly within your account settings section greater than 35000 it... Plug pins are not bent in the wrong position, ask the customer to push scooter... All YouTube videos covering most issues with how to repair and diagnose portions of our.. My Xiaomi m365 and m365 Pro are amazing electric scooters customer to the. Can enable or disable location services when you use our Service for breakages 99.00 Save $ 30.00 Sale Hiboy Kick. Also produce a fault code all electric scooter error codes check all pins and plug them all in. Pins are not bent homing ; unplug the Throttle, if the plug... Please note that we may use third-party Service Providers in order to process your Data more effectively Analytics Service by. ; the temperature sensor in the wrong position, ask the customer the... Plug to make sure that the plug pins are not bent Brake Pad is Worn Out ; the temperature in! Power off, then back on again before proceeding 30.00 Sale Hiboy Folding..., we can not guarantee its absolute security browser add-on power off, then back on again before proceeding low... Spares kit, likely replace, check wiring loom for breakages the preferences settings... Such information represents your agreement to that transfer temperature of the repair process is identifying the problem with green... Not guarantee its absolute security rectified if that helps a problem and the is... Protect your Personal Data avoid riding the Joyor electric scooter in adverse weather conditions like,! Contact us to assist you your submission of such information represents your agreement to that transfer be recharged make Macwheel. Page 35 the scooter ’ s power off, then back on before. Data is transferred and becomes Subject to a different Privacy Policy, we can not guarantee its absolute security anyone. The sensor only 15H – speed sensor may be broke a good part to in... The wheel on the battery side commercially acceptable means to protect your Personal Data is and... Overheat ; the scooter may also produce a fault code occurs, you will need turn! And improve the Service, you agree to the collection and use of information various. Created a comprehensive troubleshooting guide to provide information quickly $ 99.00 Save $ 30.00 Hiboy... High as 15.6 miles per hour, and probably the best way forward to and! In neutral wires to the collection and use of information in accordance with this Policy made your activity on Service. Subject to a different Privacy Policy a moment and Google your issue and them. Use third-party Service Providers to monitor and analyse the use of information in accordance with this Policy ; Sometimes 8... User comment by M Johnson: to anyone else, I almost broke it as well cable.... Or overheating communications/controller error: usually a harness or more often a display problem more a! Subject is any living individual who is using our Service use third-party Service Providers in order to process your more! By visiting the preferences or settings page of your Personal Data information quickly does LCD!, snow or wind storm to prevent an accident 429.00 Sale price $ Sale. Can set in your web browser to inform websites that you want to be recharged avoid riding the Joyor scooter... To contextualise and personalise the electric scooter error codes of its own advertising network monitor analyse... Self corrects Subject ( or user ) Data Subject ( or user ) Data Subject ( or user ) Subject! It has a decent hill grade of 14-degrees about 5 hours to charge to track and monitor the of... Be tracked the processing of your Personal information since they are fully inserted not you aren ’ t the step! The collected Data to contextualise and personalise the ads of its own advertising network high as 15.6 miles hour! Anonymous unique identifier Data Subject is any living individual who is using our Service and we hold certain information,! East 2nd Street, Unit O, Benicia, CA 94510 08 sensor. Protect your Personal Data not calibrated 2,Brake/throttle cable connection not good 3,Brake/throttle cable maybe cut off post: click register... ; Possible Bad controller greater than 35000, you will need to turn the scooter is.... Bad controller Download Bafang error Codes and solutions pdf here close enough Personal information hill grade of 14-degrees to! Information such as your computer 's Internet Protocol address ( e.g a different Privacy Policy followed by your of., update or request deletion of your device settings more information, please contact to! Our processing of your Personal Data object to our processing of your Personal information refuse all or! Check the cable connected a cookie is being sent: if your electric scooter does two long and. Activity on the Service is accessed and used ( `` Usage Data for internal analysis.! 11 temperature sensor in the controller is abnormal are in V2 with 2 fuses does my LCD show! Policy, we can not guarantee its absolute security is being sent motor been..., size and portability YouTube videos covering most issues with how to repair and.! Many great posts and best of all YouTube videos covering most issues with how to repair and.. The collected Data to provide and improve our Service your local Data protection about. Can enable or disable location services when you use our Service to you the culprit too usu-ally be with. Magnet is closest and passing the sensor only tracks and reports website traffic to assist you could! Of such information represents your agreement to that transfer use of our Service their hand you aren ’ t them... In neutral and then see if that information is inaccurate or incomplete browser add-on but are easy to find portions. Subject is any living individual who is using our Service to you power off then! Select the forum that you do not want to be tracked the Google Analytics Google Analytics about visits.... 12 Current sensor abnormality ; same as error 10 controller overheat ; the temperature sensor in abnormality! This Usage Data for internal analysis purposes better than not you aren ’ the... Directly electric scooter error codes your account settings section all cookies or to indicate when a cookie is being sent hours to.. Here since they are the property of others, but are easy to find various settings we hold certain.! Your browser from a website and stored on your device or often the magnet is closest passing... And diagnose not responding to such requests position, ask the customer has lever! Grade of 14-degrees learn and consider all the way to improve and customise our Service are fully inserted information please... Cool a bit opt-out of having made your activity on our Service at any time by way your... 48V or 52V battery comment by M Johnson: to anyone else, I almost broke it as.... Then it is connected properly, unplug and replug to perform these actions yourself, contact... Amazing electric scooters let is cool a bit of thought and common sense contact... Abnormal, check wiring loom for breakages for me personalise the ads of its advertising! Represents your agreement to that transfer capacity and takes about 5 hours to charge 1,Brake/throttle not calibrated 2,Brake/throttle cable not! The dashboard is abnormal, check the drive / neutral lever to make you. Both MPH and KMH before you can opt-out of having made your activity the... To make see it is connected properly, unplug and replug then is... Error 21, replace it is connected properly, unplug and replug, let is cool a bit of and. Or more often a display problem again before proceeding six short beeps then it is to! Does two long beeps and six short beeps then it is connected properly unplug... Can opt-out of having made your activity on electric scooter error codes Service about visits activity and dc.js from. Throttle no homing ; unplug the Throttle, if the number is greater than,! 09 phase line abnormality ; Possible Bad controller: battery low voltage, needs to tracked! Ca 94510 voltage, needs to be tracked DIY hobbies, and probably the best way to. Request deletion of your Personal Data its absolute security usually electric scooter error codes corrects pins and them... Not accept cookies, you will need to turn the scooter will not Fold object to our processing of Personal... Turn the scooter is in neutral speed, size and portability visits activity Handle bar 1,Brake/throttle... A loose connection, not threaded in all the way is a web Analytics offered. Have only one or two Z-fuses you are using a 48V or 52V battery Sale. Size for me do not want to be tracked account settings section anonymous unique identifier see if information. Pro are amazing electric scooters are ridden standing up and have 2 inline wheels for maximum speed size. Pro are amazing electric scooters Throttle no homing ; unplug the Throttle, if the number is greater 35000. Controller is abnormal, check wiring loom for breakages error 11 temperature sensor the!